Shipping and return policies for HELIX
- Shipping Info
Depending on where you live in relation to Planet Helix (London, Ontario) the cost of shipping obviously increases. We ship our products the cheapest way possible, which is ground. When shipping to the U.S. we've been told to expect anywhere's up to 14 business days for the package to arrive. In Europe it can be two months. However, most packages do not take this long to arrive. When we receive the orders the items are usually shipped the next day.
- Return Policy
No return policy. However, if the product does not arrive or if it is damaged, we usually take the purchaser's word for it. (and re-send the item) We value our fans and know that they wouldn't rip us off.